Why did you decide to get Xolo, and what's your opinion on the service they've provided you? What are the best things about partnering with
Xolo?
When I started researching e-Residency, Xolo immediately stood out as the best option for starting a business. They do all the paperwork and
tax stuff for their customers, and this meant I could focus on my own work. And they work exactly as advertised. My company works like
clockwork now: we find a customer, we charge them for payment, we provide the service, and Xolo handles all the paperwork. My company is already more
than a year old, so we must have gone through at least one routine review by the government by now. I haven't needed to worry about it in
the slightest.
When I log in to my Xolo's dashboard, what I see is 'incoming paperwork' in a table row, and 'handled by Xolo' next to it. Xolo tracks our
income in our bank account, fills out the paperwork, calculates our taxes, and informs the government about the process, all without me
doing anything. The only time when I really need to get involved is when my company makes a purchase, and I upload the invoice. It's incredible to
see an EU-registered company can work with such little paperwork. The service fee for Xolo is well worth the no-hassle year I've spent as a
business owner.
Another area in which Xolo shines is in the support they give you. So far, I've only needed to ask a few questions, discounting the hundred
or so questions I asked before actually registering, and I've always received complete, well-written and exhaustive replies. I've only had one
serious incident, where I panicked about messing up around 200 invoices. I don't want to bore you with the details, but it took just one day
and four emails for Xolo to say, "okay, we understand your problem and we'll handle all invoices accordingly." Later that day, my problem with
those 200 invoices was solved, completely to my satisfaction. When a company charges you less than half a cup of coffee per day and handles
all the boring details of your business, you have the freedom to focus on acquiring customers and delivering services. I'm an IT guy, and now I
can be a 100% IT guy and still run a business properly, thanks to Xolo Leap, which handles everything so well that I don't even need to worry
about it. All I need to know is, I have a business older than a year, regulated by EU laws, passing annual governmental reviews, and I've never felt
the burden of having a registered business. It means Xolo does everything right.