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What do I do if my Xolo subscription payment has not been processed?

Última actualización: November 07, 2023

If your subscription payment could not be processed, please make sure that your card details are correct and up to date and you have enough money in your account. To update your card details follow these instructions:

  • Click on your company’s name on the left side of the Dashboard footer
  • Select ‘Manage your account
  • Navigate to the ‘My Business’ menu and select ‘Payment methods
  • Add new card details to the ‘Update payment methods’ area

Once this is done, please contact us at: ayuda@xolo.io and we’ll try to find a solution.


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