¿Cómo podemos ayudarte?

If your subscription payment could not be processed, please make sure that your card details are correct and up to date and you have enough money in your account. To update your card details follow these instructions:

• Click on your company’s name on the left side of the Dashboard footer

• Select 'Xolo Hub'
• Click on the settings button next to your name
• Navigate to the ‘Plan and billing’ and add new card details to ‘Update payment methods’ area.

Once this is done, please contact us at: ayuda@xolo.io and we’ll try to find a solution.