FAQs
Got questions? We've got answers! Here are a few of the more popular ones to get you started:
Absolutely! During the onboarding process, they'll be prompted to enter a Partnership Agreement with Xolo Go. Don't worry, it's nothing binding! All it does is give your freelancer the ability to legally invoice clients (you), collect payments, reimburse business expenses, and withdraw earnings to their personal bank account — which is made possible through a "slice" of our umbrella company. We like to think we've found the sweet spot between simplicity and legality!
Xolo Go supports freelancers and solopreneurs offering professional services. Software developers, IT experts, business consultants, marketing and sale gurus, designers, writers, and translators — to name just a few.
We can't yet support businesses who fall under any of the following categories:
Xolo's products aren't a good fit for two distinct types of people:
Not difficult at all! Onboarding takes less than 10 minutes. We ask you a few questions about your business to make sure Xolo is a good fit. Then we verify the freelancer's identity through our partners at Veriff — all that's needed is a valid photo ID and a working camera.
Learn more about the identity verification process
Xolo Go only handles the Value Added Tax (VAT). We automatically calculate the VAT owed based on the client's location and add it to each invoice. Unfortunately, we can't (yet) help you with your taxes as a freelancer. But when tax time does come around, every Go user has the option to download an earnings report directly from their Xolo Go dashboard — and send it to their accountant. It takes 30 seconds, and makes tax time a whole lot easier!
In exchange for our services, Xolo Go charges a flat fee of 3-5% on withdrawals. When using Xolo Go with Xolo Teams, you can choose who is responsible for the charge — the client or the freelancer. You can even decide to split the charge between you!