Why was my expense document rejected?

Last updated: March 11, 2021

All uploaded expense documents are reviewed by the Xolo accounting team. If either the expense or expense document does not meet our set requirements, then the document will be rejected and the expense will not be reimbursed. 

You can view all rejected expense documents — as well as the reason(s) for rejection — in the Xolo Go Dashboard. Simply navigate to the "Expenses" section and locate the "Rejected documents" tab.

Further reading:

What expenses can be reimbursed?

What information should an expense document include?

Is there a time limit for expenses?

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