Who receives and manages notifications from Social Security?

Social Security sends its notifications directly to you, not to Xolo. We don't receive them and can't manage them on your behalf, so it's a good idea to check them yourself periodically. It works exactly the same way with the Tax Agency (Hacienda): each public authority communicates with you on its own.

Keep it in mind: a notification you don't open in time can be considered delivered anyway, and that can mean surcharges and interest.

To view these notifications, you need a means of electronic identification. Our recommendation is a digital certificate, though Cl@ve or DNIe also work. 👉 How to request your digital certificate

Did something arrive and you're not sure about it? Write to us at ayuda@xolo.io, and we'll go through it with you.