What if I can only log into some of the e-services (Mac OS X)?

Last updated: December 09, 2020

If you can only log into some of the e-services, it may be due to a broken session stored in the web page cache, which happens if the com.apple.idms.appleid.prd. certificate was chosen, instead of the ID-card certificate.

Please check the ID-software official helpdesk webpage for a possible solution.

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