How and when will I receive my referral reward?

Your reward is paid to the bank account you added on the Xolo platform, within 30 days* after your referred contact becomes an active customer.
A referred user becomes an "active customer" once they pay their first subscription invoice — that's why this period needs to elapse before the reward is issued. If they joined through a promotion that includes free subscription months, the 30 days start from their first actual subscription payment.

If you have any questions about your payout, write to us at assistenza@xolo.io — we're always happy to help.

*In exceptional cases, payment processing may take slightly longer.