Terms &
Conditions

About our website

The website https://www.xolo.io/es-es ("Website") is an official website of XOLO BUSINESS SPAIN, S.L.U, a company duly established and existing under the laws of Spain, with address in Barcelona (Spain) Muntaner 239, atic and Tax number: B-67817262 (hereinafter “Xolo”)

The use of the Website is governed by our Website Terms and Conditions. If you continue visiting the Website you explicitly agree to these terms.

Terms of Use

The present conditions of use and navigation are intended to regulate the relationship between Xolo, as a service provider, and the users who access, browse and enjoy the service offered.

Xolo provides access to a large amount of information, services, and data (hereinafter, "the contents"), the property of which belongs to Xolo or its licensors to which you can have access.

You assume responsibility for the proper use of the Website in accordance with the Law and these conditions, a responsibility that extends to the registration necessary to access certain services and content that are provided. Said registration entails the completion of the corresponding form, in which the user guarantees the authenticity and timeliness of all the data that he communicates and undertakes not to provide false, fraudulent or illegal information or documentation. As a result of it, the creation of a password may arise that you must keep diligently and confidentially. You will be solely responsible for any false or inaccurate statements that you make and for the damages caused to Xolo or third parties due to the information you provide.

You expressly agree to make appropriate use of the content and services, such as chat services, discussion forums, newsgroups, etc. that Xolo offers, in accordance with the provisions of the law, morality, public order and these conditions and, with an enunciative but not limiting nature, not to use them to:

You expressly agree to make appropriate use of the content and services, such as chat services, discussion forums, newsgroups, etc. that Xolo offers, in accordance with the provisions of the law, morality, public order and these conditions and, with an enunciative but not limiting nature, not to use them to:

• Disseminate criminal, violent, pornographic, racist, xenophobic, offensive content, in defense of terrorism, that violates human rights or, in general, contrary to the law or public order.
• Intentionally introducing computer viruses into the network or performing actions that may alter, spoil, interrupt or generate errors or damage to the physical and logical systems of Xolo, creator of the website, or of third parties; as well as obstructing the access of other users to the website and its services through the massive consumption of computer resources through which Xolo provides its services.
• Attempting to access the email accounts of other users or restricted areas of the computer systems of Xolo or third parties and, where appropriate, extract information.
• Violate the rights of intellectual or industrial property, as well as disseminate, transmit or make available to third parties any type of information, element or content that involves a violation of the secrecy of communications and the legislation on protection of personal data.
• Impersonate the identity of another user, public administrations or a third party, using their registration keys to the different services and / or contents of the website.
• Reproducing, copying, distributing, making available or in any other way publicly communicating, transforming or modifying the contents, unless you have the authorization of the owner of the corresponding exploitation rights or it is legally permitted.
• Collect data for advertising purposes and send advertising of any kind and communications for sale or other commercial purposes without prior request or consent.

Any breach of the clauses contained in this website (Terms and Conditions, Privacy Policy, Cookies Policy, as well as other contents that imply obligations for you) and in general of the current legislation in Spain, will be communicated immediately by Xolo to the pertinent authorities, committing itself to cooperate with them. In this case, the user will be liable to Xolo or to third parties for any damages that may be caused as a result of the breach of these obligations.

Xolo does not guarantee that its website complies, totally or partially, with the laws of other countries. Therefore, if you reside or are domiciled in any place other than Spain, and decide to access and / or navigate this website, you will do so at your own risk and responsibility, having to ensure that such access and / or navigation complies with the local legislation applicable in your case.

Xolo is not responsible for any damage or loss arising from a denial of service attack, virus or any other technologically harmful program or material that may affect your computer, computer equipment, data or materials as a result of the use of this page website or the download of content from it or to which it redirects.

Copyright

All the information available on our website, among others, texts, photographs, graphics, images, icons, technology, software, links and other audiovisual content, as well as its graphic design and source codes, constitute a work whose copyright belongs to Xolo, Unless the content is marked or generally recognized as the property of a third party, none of the exploitation rights over them can be understood to be transferred to you beyond what is strictly necessary for the correct use of the website, and regardless of whether or not they are subject to intellectual property.

Likewise, all trademarks, trade names or distinctive signs of any kind that appear on the website are the property of Xolo, without it being understood that the use or access to it attributes to you any right over them.

The total or partial reproduction, exploitation, distribution, modification, assignment or public communication of the contents and any other act that has not been expressly authorized by the owner of the exploitation rights is prohibited. Any previously unauthorized use is considered a serious breach of copyright or industrial property rights.

To make any type of observation regarding possible breaches of copyright or industrial property rights, as well as any of the contents of the website, you must notify Xolo of said circumstance, attaching the pertinent information.

In any case, Xolo does not assume any responsibility for the intellectual or industrial property rights owned by third parties that are infringed by a third party or by the user.

Disclaimer

Xolo does not assume any liability for damages or losses resulting from visiting the Website xolo.io, including the use of information made available on these webpages. We are also not liable for the content of hyperlinks to Websites of third parties.

Xolo is not responsible, in any case, for damages of any kind derived from, by way of example:

• Errors or omissions in the content. Xolo does not guarantee that the contents will be permanently updated, or that they are free of any type of error.
• Lack of availability of the website. Xolo is not responsible for the possible damages or losses generated in the user as a result of failures or disconnections in the telecommunications networks that involve the suspension, cancellation or interruption of the website service, since the operation of these networks depends on third parties.
• Presence of viruses or malicious or harmful programs in the contents that may alter computer systems, electronic documents or user data, despite having adopted all the necessary technological measures to prevent it. It is your responsibility, in any case, to be provided with adequate tools to protect you against harmful computer programs.

Xolo responsibility for information connected to Xolo own products and services is additionally limited by the Service Agreement of the appropriate product.

Changes to our Website

The information made available on our Website may be altered or removed at any time without prior notice.

Change of Terms

Xolo Website Terms and Conditions and Privacy Policy may be amended at any time and the new revision will take effect immediately. We will make every effort to communicate any significant changes to You via email or notification via the Service. Your continued use of the Service will be deemed acceptance of any amended policies.

Contacting Us

If there are any questions or suggestions regarding Xolo Website Terms and Conditions or Privacy Policy you may contact us using the information below.

XOLO BUSINESS SPAIN, S.L.U,
Muntaner 239, ático
08021 Barcelona (España)

email: hola@xolo.io

Applicable law and Jurisdiction

The relationships established between Xolo, the owner of the website, and you will be governed by current Spanish regulations and the resolution of any possible controversy that may arise will be submitted to the Courts and Tribunals of the city of Barcelona.

Last update: January 14, 2022

Xolo Share & Earn Terms

Last updated: 25.06.2026

By sharing a Xolo referral link, using a Xolo referral link, accepting a Reward, or otherwise participating in the Share & Earn Programme, you agree to these Share & Earn Terms, the information shown on the relevant Share & Earn Page, email and dashboard.

1. What is the Share & Earn Programme?

The Share & Earn Programme allows eligible Xolo customers to invite other people to sign up for Xolo services using a personal referral link, referral code, QR code, or other referral method made available by Xolo.

If the Referred Customer becomes an eligible Xolo customer and all Share & Earn conditions are met, the referring customer and/or the Referred Customer may receive a reward, discount, credit, cash payment, or other benefit shown in these Share & Earn Terms or on the applicable Share & Earn Page.

The exact Reward amount, Reward type, eligible services, qualifying steps, validity period, payout and timing, currency, and other commercial details are shown in these Share & Earn Terms, on the relevant Share & Earn Page, dashboard, invitation screen, email, or other Xolo page. These displayed details form part of these Share & Earn Terms and are binding on participants.

2. Who operates the Share & Earn Programme?

The Share & Earn Programme is operated by Xolo or by the relevant entity associated with Xolo that provides the applicable Xolo service to you. The relevant entity may depend on the services, country, contracting structure, and entity identified during sign-up, in your Xolo account, or in the applicable Xolo service terms (please refer to section 17).

In these terms, “Xolo” means the relevant Xolo entity that operates the Share & Earn Programme or provides the applicable Xolo service to you.

“You”, “your”, “yourself” and “participant” mean any person or business that takes part in the Share & Earn Programme, either as a Referrer or as a Referred Customer.

3. Key definitions

Share & Earn Page means the Xolo page, dashboard or other Xolo-controlled interface where the Share & Earn offer is displayed.

Referrer means an eligible existing Xolo customer who shares their Xolo referral link, code, QR code, or other referral method.

Referred Customer means a person or business who signs up for an eligible Xolo service using a valid Xolo referral link, referral code, QR code, or other referral method made available or approved by Xolo.

Reward means the benefit, payment, discount, credit, voucher, or other incentive shown on the applicable Share & Earn Page.

Active Customer means a Referred Customer who has successfully signed up for an eligible Xolo service, completed all required onboarding and verification steps, accepted and/or signed the applicable Xolo terms of service/service agreement, and met the qualifying payment, subscription, invoicing, or usage condition for the relevant service, as shown on the Share & Earn Page.

4. Eligibility

To participate as a Referrer, you must:

• have an active Xolo account or subscription;
• comply with these Share & Earn Terms;
• use only the referral methods made available or approved by Xolo; and
• remain eligible at the time the Reward becomes payable, unless otherwise agreed with Xolo.

To participate as a Referred Customer, the person you refer must:

• not already be an existing Xolo customer for the same eligible service, unless the Share & Earn Page states otherwise;
• sign up using the Referrer’s valid referral link, code, QR code, or other approved referral method;
• complete all required onboarding, verification, and payment steps; and
• meet the qualifying payment, subscription, invoicing, or usage condition for the relevant service.

Xolo may refuse participation or withhold a Reward if the Referrer or Referred Customer does not meet these conditions.

5. How to make a valid referral

To make a valid referral:

• the Referrer must share their valid Xolo referral link, referral code, QR code, or other approved referral method;
• the Referred Customer must use that referral method when signing up;
• the Referred Customer must complete all onboarding, verification, and payment steps required for the relevant service;
• the Referrer must remain eligible at the time the Reward becomes payable; and
• all service and campaign specific conditions must be met.

A referral is valid only for the same eligible Xolo service from which the referral invitation was made or for which the referral method was issued.

6. Reward amount and payment

The applicable Reward amount, Reward type, currency, eligible services, qualifying steps, campaign period, validity period, payout method, payout timing, and availability are shown on the applicable Share & Earn Page.

Participation in the Share & Earn Programme does not create an automatic right to a Reward. A Reward becomes due only when Xolo confirms that all applicable conditions have been met.

Xolo’s internal records will be used as the primary basis for determining whether a referral was made. This does not limit any mandatory rights you may have under applicable law or prevent you from providing reasonable evidence in support of a claim.

7. Limits and restrictions

Unless the Share & Earn Page says otherwise:

• there is no guaranteed minimum number of referrals a Referrer may make;
• Xolo may apply a maximum number of rewarded referrals per customer, campaign, period, or service;
• referral Rewards cannot usually be combined with other referral codes or referral offers;
• promotional discounts may be combined only where Xolo has allowed this;
• Rewards are personal to the Referrer and may not be sold, transferred, exchanged, or assigned; and
• Rewards cannot be substituted for another benefit unless Xolo agrees.

8. Fair use and prohibited conduct

You must not:

• mislead anyone about Xolo, the Share & Earn Programme, the Reward, or the conditions for receiving a Reward;
• present yourself as an employee, agent, representative, or official partner of Xolo unless Xolo has authorised you to do so in writing;
• use spam, unsolicited bulk messages, automated messaging, scraping, fake accounts, bots, paid traffic abuse, misleading advertising, or deceptive marketing;
• send referral links by unsolicited email, SMS, direct message, automated message, or similar electronic communication unless you have all legally required permissions, consents, or other lawful grounds to do so;
• post referral links on coupon, cashback, voucher, discount-aggregation, paid-advertising, or similar sites unless Xolo has approved this in writing;
• use Xolo trademarks, branding, domain names, paid search terms, or confusingly similar names without permission;
• refer yourself, create duplicate accounts, use false identities, or arrange artificial referrals;
• manipulate, bypass, or attempt to interfere with Xolo’s referral tracking, verification, onboarding, billing, payment, or anti-fraud systems;
• offer unauthorised incentives, rebates, or side payments in connection with a referral;
• make unlawful, offensive, defamatory, or inappropriate statements about Xolo or its services; or
• otherwise use the Share & Earn Programme in a way that may harm Xolo, its customers, its reputation, or the integrity of the Share & Earn Programme.

9. Disqualification, withholding, and reversal

Xolo may withhold, cancel, reverse, deduct, or require repayment of any Reward if:

• the Referrer or Referred Customer breaches these Share & Earn Terms;
• the Referred Customer cancels, receives a refund, reverses payment, initiates a chargeback, or fails to pay amounts due;
• the Referrer or Referred Customer has overdue amounts owed to Xolo;
• Xolo reasonably suspects fraud, abuse, misuse, self-referral, duplicate accounts, artificial referrals, or other manipulation;
• the referral was made using an invalid, expired, unauthorised, or incorrectly used referral method;
• a Reward was paid or applied in error; or
• payment or application of the Reward would breach applicable law, regulation, tax, compliance, sanctions, or anti-money-laundering requirements.

10. Changes, suspension, or termination of the Share & Earn Programme

Xolo may change, suspend, restrict, or end the Share & Earn Programme at any time, including for specific customers, services, countries, campaigns, or the Share & Earn Programme as a whole.

Except where an immediate change, suspension, restriction or termination is required for legal, compliance, fraud prevention, technical integrity, security, tax or other urgent reasons, Xolo will provide reasonable prior notice of material changes adversely affecting the participants.

Where reasonably possible, material changes will not adversely affect referrals validly started before the effective date of the change.

11. Taxes

Rewards may be subject to tax, reporting, withholding, VAT, invoicing, accounting or similar obligations depending on your tax residence or place of establishment, tax status, whether you participate as an individual or business, and applicable law.

You are responsible for understanding and complying with any tax obligations that apply to you in connection with a Reward, unless Xolo is legally required to withhold, report, or account for tax.

12. Relationship with Xolo

The Share & Earn Programme is intended as an occasional customer referral initiative. You are not required or expected to promote Xolo on a continuous or professional basis, and no minimum referral target, territory, exclusivity, recurring commission or authority to negotiate or bind Xolo applies.

The Share & Earn Programme does not create an employment, agency, franchise, partnership, commercial agency, intermediary, mandate, or representative relationship between you and Xolo. You may recommend Xolo in your own words, but you must not make promises, guarantees, legal commitments, or representations on Xolo’s behalf. You must not negotiate or conclude contracts for Xolo.

13. Marketing and communications

When sharing your referral link or code, you must comply with all applicable marketing, advertising, privacy, consumer protection, unfair competition, and electronic communications laws.

If you post online or otherwise share your referral link in a context where other people may rely on your recommendation, you must clearly disclose that you may receive a Reward if someone signs up through your referral link. You remain responsible for ensuring that your message is accurate, lawful, and not misleading.

14. Privacy and personal data

Any personal data processed in connection with the Share & Earn Programme will be handled in accordance with the Xolo Privacy Policy or Notice that applies to the relevant Xolo service, account, market, or contracting entity. Please see the applicable Privacy Policy or Notice linked on the Xolo website.

15. Liability

Xolo is not responsible for referrals that are lost, delayed, misdirected, incomplete, incorrectly tracked, technically unavailable, or not recorded because of user error, third-party platforms, device issues, network issues, expired links, incorrect codes, unauthorised use of referral links, or circumstances outside Xolo’s reasonable control.

Xolo is not responsible for any acts, omissions, statements, promises, messages, or marketing communications made by participants or by third parties in connection with the Share & Earn Programme, including any non-contractual liability.

Nothing in these Share & Earn Terms excludes, restricts, or modifies any rights, obligations, remedies, or liabilities that cannot be excluded, restricted, or modified under applicable law, including liability for fraud, wilful misconduct, death or personal injury caused by negligence, or any consumer rights that apply.

You undertake to indemnify Xolo for the costs, damages, claims, liabilities and expenses incurred as a result of your breach of the Share & Earn Terms or any provisions of law.

To the extent permitted by law, Xolo’s total liability arising from or connected with any referral or Reward will not exceed the value of the Reward that would have been payable for the relevant referral.

16. Complaints and questions

Please reach out to Xolo at info@xolo.io if you have any questions.

You may be asked to provide information reasonably needed to investigate the referral. Xolo may refuse claims that are late, incomplete, unsupported, or inconsistent with Xolo’s records.

17. Governing law, jurisdiction and language

The Share & Earn Programme is operated and offered by a relevant Xolo entity that provides the applicable Xolo service.

VeriFactu Solution and Regulatory Compliance

Xolo Business Spain, S.L.U. informs its users that the electronic invoicing solution implemented on this platform complies with the requirements set out in Royal Decree 1007/2023, of December 5th, which regulates invoicing software systems.

The invoicing solution used ensures the integrity, preservation, accessibility, legibility, traceability, and immutability of invoicing records, in accordance with current regulations.

In the event of a request by the Spanish Tax Agency (AEAT), Xolo Business Spain, S.L.U. will provide access to the invoicing records and associated events, as well as their download or copy, under the terms established by law.

Our invoicing solution has been developed and implemented through the provider Verifacti, which has issued the corresponding declaration of regulatory compliance, available for consultation here or Xolo`s declaration of regulatory compliance here.

For more information about how VeriFactu works and the rights and obligations associated with its use, you can consult Royal Decree 1007/2023 or contact our support team.