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  1. FAQ
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  3. Conditions

What are the conditions of service?

Letzte Aktualisierung: September 01, 2022

Our Terms and Conditions are available for consultation by anyone visiting our website.

In order to use Xolo's services, if you have registered you will have to accept the Service Agreement that will be detailed during the subscription process.

Xolo trial period

We offer you the opportunity to try the service during the first month. At Xolo, monthly payments are made every first day of the month, i.e. if you sign up on October 20th, your first payment will be charged on November 1st.

Autónomo registration

Autónomo registration is included in the Xolo subscription as long as the service is not cancelled before 6 months have elapsed. Otherwise, a registration fee of 50€ will be charged.

Cancellation of subscription

To cancel your Xolo subscription you must give 30 days notice. See how to cancel your subscription.

If you cancel your subscription at the beginning of the month, you will be charged for the following month and you will be able to enjoy our services for the whole of that month. 

If you cancel in the middle of the month, you will be charged for the following month and our service will be available until the end of that month. Example: You request to cancel your Xolo subscription on 15 October. You will be charged for your subscription on November 1st, corresponding to that month's billing. You will have access to the platform until 30 November, not 15 November.

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